Over 80 per cent of the labour migration flows of African nationals have been intraregional and occurred within the African continent. When it is well-governed, labour migration can provide many benefits to countries of origin and destination via economic growth, social and financial remittances, market development, and skills exchange. In the context of a surge of cross-country labour mobility, however, the risks for migrant workers to suffer discrimination and abuse also increase. 

Against this backdrop, and under the Catalytic Actions for the Joint Labour Migration Programme (JLMP Action), the African Union Commission (AUC), working with the International Organization for Migration (IOM) and the International Labour Organization (ILO), is providing technical support to its Member States on improving access to justice and strengthening institutional mechanisms for migrant workers. 

The objective of this research was to map and identify the challenges that both migrant workers and national authorities may face when managing complaints to develop a sustainable, gender-responsive, and accessible reporting mechanism for both men and women migrant workers, in the five JLMP Action target Member States, namely Cameroun, Côte d’Ivoire, Ethiopia, Malawi, and Morocco, employing a human rights-based approach and gender lens.

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